100% Polyester Structured Firm Front Panel Low-FittingThe Flexible Fit “Performance Material” 6-panel Flexible Fitted Cap Seamed Front Panel with Full Buckram 6 Sewn EyeletsMatching Visor Edge Color Pro Stitch on Crown 6 Rows Stitching on Visor Matching Color Undervisor Matching Color Sweatband U.S. Patent 6,347,410 Available in S/M and L/XL
“OTTO Flex” Stretchable Polyester Cool Mesh Flipped Edge Visor Low Profile Style Cap (SM) (LXL)
Our fault? It's on us.
If we are at fault in any way, we will refund or exchange 100% of your order.
Not our fault? We'll work with you.
We don't usually accept returns when it's not our fault, but we know mistakes happen. That's why we try to accommodate as many returns and exchanges as we can - even some that aren’t our fault.
Shipping Turn Around
How long it will take UPS, Fedex, or USPS to deliver after your order is made
Upload whatever you have: We accept all format types including .eps, .png, .pdf, .jpg, and more.
Free Artwork Clean, Background Removal, and Small Design Edits: Included with every order
File Prep: Our team of designers prepare your file for production which includes removing the background and making changes you need.
Artwork Proof: We’ll send you a final proof for you to approve 24-48 hours after you order that will include imprint size, colors, and placement.
Artwork: You can make changes to your artwork after you order. We’ll send you a proof to confirm and we will only start production until your 100% satisfied.
Blank Product: Changes aren’t allowed after you order. Please order a sample if you want to test fabric quality and sizing. We can also offer advice if you give us a call.
Take a photo and then send us an e-mail to firstname.lastname@example.org. We’ll refund you the cost of the damaged item(s).
Blank Item: If you are unsure about the quality of garments you are ordering, we recommend placing a blank sample order. We are unable to refund orders based on material expectations.
Artwork: If your order differs in size (inches) or color from your artwork proof, we will re-make it.
If you don’t approve your proof after you place your order, we’ll give you your money back in full.
You will receive an e-mail immediately after placing your order with an invoice and order details. You will receive an artwork approval e-mail 24-48 hours after that.